One of the biggest changes to UK data privacy law comes into effect on 25 May 2018. The General Data Protection Regulation, also known as GDPR, means that you’ll have more control over how your data is used. And it ensures that organisations protect your personal data better. To reflect these changes and new obligations, we’ve updated our privacy notice which now tells you what we do with your personal data, how it’s used and your rights as an individual under the new law.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to newsletter and contact us. Website usage information is collected using cookies.
The following information is collected upon placing an order with Sure Power Group: first and last name, e-mail address, billing details, company information such as company name. We require this information to enter into a binding contract (which is a purchase our products), to issue invoices, credit memos and other legal documents. This information is stored for legal reasons.
How will we use the information about you?
We collect information about you to process your order, manage your account, and, if you agree, to e-mail you about status of your order, status of your payment, delivery instructions, information about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
Sure Power Group will not share your information for marketing purposes with companies outside the company.
In processing your order, we may use information from fraud protection agencies.
How long do we store the information?
We store your personal information (such as name and e-mail address) for as long as you use our products or services. This allows us to assist you with any warranty repairs throughout the duration of your warranty period. We store billing details of your company for 7 years as required by law, which may be used for audition or other legal purpose.
In case you would like your personal information to be removed, updated or modified, please contact us.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have right at any time to stop us from contacting you for marketing purposes or using your information for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please e-mail us at firstname.lastname@example.org We provide this information free of charge.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer’s browser to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Cookies are also used to handle the same visitor session while you browse between pages of the website.
For further information visit https://www.aboutcookies.org.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in some cases some of our website features may not function as a result.
How to contact us
- – by e-mail (email@example.com)
- – or write us at
- Sure Power Group Ltd
- National Self Build & Renovation Centre
Great Western Way